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Member Help CenterDear Members, This section of the website is designed to help you with questions or support related to the website, your account and events. Whether you are a new or past member we would like to provide the following suggestions to you regarding your account. Thank you, PBWL Administration Team | support BY EMAIL If you are having trouble with your member login or a website feature our webmasters are available to help you. |
To download a list of additional Frequently Asked Questions click here.
FIRST TIME LOGGING IN? PLEASE RESET YOUR PASSWORD.
For existing members, if this is your first time logging in, please click Reset Your Password. A password reset link will be sent to your email address. If you do not receive the link to your email you call the support number or email [email protected]. Please be sure to check your spam folder.
WHEN YOU LOG IN, REVIEW YOUR PROFILE INFORMATION
When you log in you will be taken to your profile page. Please review all information for accuracy and fully complete your profile. If there is an area of your profile that is incorrect which you can not change yourself, please email [email protected] or call the telephone support listed below.
MEMBER EVENTS THAT REQUIRE PAYMENT
In order to ensure we do not overbook our popular events payment is required during your registration to hold your spot. If you have any questions about the event or payment please contact us at [email protected].
WHAT TO DO IF UNABLE TO ATTEND AN EVENT
Unfortunately we do not offer a "waitlist" feature so we are not able to help you sell your ticket to someone who was unable to register. Members may still give their ticket to another member if they decide they cannot attend at the last minute but need to contact the event host to add the name of the person attending the event.
NEED YOUR EVENT ADDED TO THE WEBSITE?
If you have an event, information, or recommendation you would like added to the website please email [email protected].
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